Clerk II

We are currently looking for a Full Time Clerk II to join our Housing Improvement Services Office Team team located at the Housing Annex working .

Summary:
Performs clerical duties required to assist staff and other employees in fulfilling responsibilities in a timely and professional manner.

Responsibilities:

* Provides first class customer service - courteous and helpful to all internal and external customer types
- Answers questions in a courteous and professional manner
- Greets and engages with a smile
- Determines needs, seeks positive experience and outcomes

* Completes all training and development requirements and participates in continuing education opportunities

* Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Maintains general upkeep of work area and maintains a safe environment
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards

* Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.

* Develops and performs detailed administrative tasks and functions to assure an accurate and timely flow of information needed for prudent administrative decisions

* Provides coverage/assist with the front reception desk as needed

* Maintains files, logs, and records

* Routes, logs, prepares and/or distributes incoming and outgoing mail

* Assists with day-to-day operations of the division or facility

* Answers the phone, transfers call, takes messages and screens calls per guidelines for areas served

* Performs all other duties as assigned

Competencies:
Essential:

* Able to follow instructions, both written and oral

* Able to adhere to all scheduling and attendance requirements

* Honesty, truthfulness, reliability, accountability

* Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines

* Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management

Skills:
Essential:

* Basic Computer skills

* Must be familiar with the Microsoft Office Suite of products

Experience:

Nonessential:

* 1 year directly related experience

Education:
Essential:

* High School, GED or Equivalent

Credentials:
Essential:

* Standard Driver's License

Working Conditions:
Essential:

* Customer service

* Works in an office setting

* Outside, all weather conditions

* Computers, printers, phones

* Communications written, verbal

* Interacts with clinical, support, technical, professional or management staff in a variety of settings and situations

* Sometimes bend, kneel, stoop, push, reach

* Use computer up to 50% of shift

* Operate normal office equipment

* Able to drive assigned vehicle types

* Sometimes lift and or carry up to 50 lbs

* Sitting up to 75% of shift

* Standing up to 25% of shift

Training

* It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.

Mission, Vision & Core Values
Mission:

* To enhance the overall quality of life of the Chickasaw people.
Vision:

* To be a nation of successful and united people with a strong cultural identity.
Core Values:

* The Chickasaw People

* Cultural Identity

* Servant Leadership

* Selflessness

* Can Do Attitude

* Perseverance

* Stewardship

* Trust and Respect

* Loyalty

* Honesty and Integrity

* Teamwork