Product Analyst

* Hybrid in Acton, MA or San Diego, CA is preferred

We are seeking a curious, detail-oriented Product Analyst to empower digital product teams with actionable insights. In this role, you will partner closely with product management, engineering, and operations to transform data into clear metrics, trends, and stories that drive evidence-based product decisions. You’ll play a key role in understanding user behavior, product performance, and overall product health across a digital ecosystem.

This is a high-impact opportunity for someone who enjoys digging into data, identifying patterns, and influencing product strategy through analytics and storytelling.

• Build, maintain, and enhance dashboards and reports to track product performance, user experience, and outcomes.
• Partner with product managers to define KPIs, success metrics, and measurement plans for new features and releases.
• Conduct deep-dive analyses to uncover user behavior, trends, and opportunities across the digital customer journey.
• Translate complex data into clear, compelling insights that influence product strategy and prioritization.
• Collaborate with data engineering and analytics teams to ensure data quality, accessibility, and alignment with enterprise models.
• Design and analyze metrics for A/B tests, experiments, and user research studies.
• Monitor product health and proactively surface risks, opportunities, and emerging signals.
• Provide ad hoc analysis to support strategic initiatives, roadmap decisions, and executive reporting.
• Strong proficiency with data visualization tools (e.g., Tableau, Power BI).
• Solid SQL skills with experience querying large, complex datasets.
• Ability to translate ambiguous business questions into structured analytical approaches.
• Strong understanding of product and customer journey metrics (activation, conversion, retention, etc.).
• Excellent communication skills with the ability to present insights to non-technical audiences.
• High attention to detail, strong problem-solving skills, and a bias toward action.
• Comfortable working in a fast-paced, iterative environment with shifting priorities.
• Familiarity with analytics and instrumentation tools (e.g., Amplitude, Google Analytics).
• Experience in healthcare, pharma, or medical devices is a plus.

• Bachelor’s degree or equivalent combination of education and experience.
• Demonstrated experience in an analytics-focused role.
• Advanced Microsoft Excel skills and strong working knowledge of MS Office.
• Experience aggregating and connecting data across multiple systems, including CRM platforms.
• Experience creating dashboards and reports in Salesforce.
• Proven ability to prioritize, multitask, and manage multiple complex work streams.