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Director, Value Communication; Hybrid

Job in Acton, Middlesex County, Massachusetts, 01720, USA
Listing for: Insulet Corporation
Full Time position
Listed on 2026-01-12
Job specializations:
  • Healthcare
  • Business
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
Director, Value Communication (Hybrid) page is loaded## Director, Value Communication (Hybrid) locations:
Acton, Massachusetts:
US - Rhode Island:
US - Massachusetts:
US - Connecticut time type:
Full time posted on:
Posted 10 Days Agojob requisition :
REQ
- *
* Position Overview:

** The Director, U.S. Value Communication, is a recognized expert within the company responsible for translating enterprise-level value strategies into actionable, field-ready payer engagement tools and access plans. This role focuses on execution—partnering closely with account teams, HCP Marketing, and cross-functional stakeholders to ensure optimal coverage, reimbursement, and patient access strategies. The ideal candidate brings a strong command of payer strategy, with deep experience framing what matters most in clear, compelling formats.
** Responsibilities:
**** Value Communication Execution
*** Lead the development and implementation of U.S. value communication across commercial and government channels (PBMs, MCOs, Medicare, Medicaid, IDNs).
* Translate global and enterprise-level value propositions into digestible, field-ready messaging and tools tailored to payer priorities.
* Partner with Account Teams to refine access tactics based on real-world customer feedback and evolving market dynamics.
* Anticipates internal and external business challenges, vendor and/or regulatory issues, recommends process, product, or service improvements
* Solves significant, unique and complex problems that have a broad impact on the business
* Accountable for results, which may impact the function
* Creates formal networks involving coordination among groups and persuades diverse stakeholders/audiences, providing leadership and understanding of wider business
** Customer-Facing Enablement
*** Collaborate with field teams to understand payer pain points and ensure access strategies resonate with customer needs.
* Develop and deploy training, messaging platforms, and objection-handling guides that empower Account teams to deliver impactful payer conversations.
** Brand Pull-Through & Value Communication
*** Design and execute pull-through campaigns that convert formulary positions into prescribing behavior by creating tools that educate HCPs and their staff on coverage, affordability, and access pathways.
* Partner with Sales and Field Access teams to align messaging and tactics that drive brand uptake and overcome access barriers.
* Leverage CRM platforms (e.g., Salesforce) to deliver approved payer messaging and track field execution effectiveness.
* Develop content that simplifies complex coverage information into digestible formats for HCPs and field teams.
* Monitor and respond to perceptions in the field, such as outdated beliefs about coverage or prior authorization hurdles, and proactively correct them through targeted messaging.
** Cross-Functional Collaboration
*** Work closely with Global Market Access, HCP Marketing, Advocacy, Government Affairs, Legal, and the Growth team to align execution with broader business goals.
* Coordinate with Global Market Access team to ensure seamless handoff and localization of upstream strategies.
** Market Intelligence & Policy Monitoring
*** Stay abreast of legislative, regulatory, and policy changes impacting U.S. access and reimbursement.
* Inform internal stakeholders of emerging trends and implications for Value Communication and execution.
** Education and Experience
**** Minimum Qualifications
*** Bachelor’s degree required; advanced degree (MBA, MPH, Pharm

D)
* 15+ years in pharmaceuticals, with deep experience in market access, payer strategy, or reimbursement roles.
* Proven ability to lead cross-functional teams and influence senior stakeholders.
* Strong understanding of the U.S. payer landscape and pharmacy reimbursement methodologies.
* Demonstrated success in developing field-ready messaging and tools that resonate with payers.
* Hands-on experience working with customers—comfortable navigating complex payer environments.
** Preferred
* ** Advanced degree (MBA, MPH, Pharm

D)
** Physical Requirements (if applicable):
*** Travel Requirements:
Travel necessary to meet business needs

NOTE:

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