Referrals Coordinator

Acton Medical Associates, PC is looking for customer service professionals interested in the health care field. If you have a passion for customer service and an interest in the healthcare field, this position is for you.

In this role, the Referral Specialist speaks to patients on the phone to confirm patient demographic and insurance information, obtains the proper information for referral requests, processes referral requests, and follows up with patients on the status of their referrals.

A key responsibility of this role is to ensure our patients receive the best possible customer service. This position requires excellent communication, computer and phone skills, and the ability to multi-task.

• High school education or general degree (GED).
• Ability to multi-task, prioritize workload, manage time effectively and perform under pressure a must.
• Proven customer support experience or experience as a client service representative.
• Strong phone contact handling skills and active listening.
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication skills.

Acton Medical Associates, PC is an equal opportunity employer. AMA, PC does not discriminate on the basis of race, color, religion, sex, national origin, veteran status, disability, age, sexual orientation, gender identity, or any other characteristic protected by law.

Our typical hiring range for this position is $17.00 - $21.00 per hour.