Field Support Manager; F​/M

Overview

Gymnova is a global leader in gymnastics equipment, trusted by clubs and federations worldwide. Founded in 1978, the company supports athletes from grassroots to elite level and has equipped major events including World Championships and the Olympic Games. With a dedicated team of 15 people in the UK, Gymnova UK provides high-quality products, installation expertise, and reliable customer service to clubs, schools, leisure centres, and performance programmes across the country.

As a Field Support Manager, you will play a key role in overseeing, coordinating, and supporting the installation and maintenance of gymnastics equipment at customer sites and competition venues. This is a hands-on, field-based position with significant travel, where you ensure projects are completed safely, on-time, and to the highest quality standards.

• Plan and support gymnastics equipment installations from start to finish.
• Coordinate with clients, internal teams, and contractors to ensure smooth project delivery.
• Ensure all installations meet safety requirements and manufacturer guidelines.
• Supervise field technicians and subcontractors.
• Inspect installations for quality and safety compliance.
• Maintain accurate documentation of all work completed.
• Serve as the main point of contact for clients during installation phases.
• Address customer concerns professionally and in a timely manner.

• Proven experience in field operations, ideally within sports or gymnastics equipment installation.
• Strong organisational and communications skills.
• Full UK driving licence + willingness to travel extensively.
• Knowledge of BSEN safety standards for sports equipment.
• Experience with CAD drawings or site planning.
• First Aid and Health & Safety certifications.