Clearing Officer

Job Code: 263/001/264

Industry: FMCG / Food Trading

The Clearing Officer is responsible for managing and ensuring the smooth clearance of import shipments by coordinating with customs authorities, freight forwarders, and regulatory bodies. This role requires a strong understanding of UAE import/export regulations, accurate documentation handling, and effective communication to ensure timely clearance and delivery of goods. The position plays a critical role in maintaining compliance with UAE customs laws and minimizing supply chain delays within the FMCG / food trading environment.

• Coordinate with customs authorities, freight forwarders, and government agencies to ensure timely shipment clearance.
• Ensure all required documentation (Bill of Lading, invoices, packing lists, permits, etc.) is prepared, verified, and submitted accurately and on time.
• Monitor customs clearance progress and proactively address issues that may cause delays.
• Prepare and submit Food Import Release (FIRS) applications in compliance with Dubai Municipality regulations.
• Handle the release of shipments from Dubai Municipality and other regulatory authorities.
• Maintain up-to-date knowledge of UAE import/export regulations, tariffs, and duty structures.
• Work closely with suppliers and freight forwarders to ensure smooth logistics and clearance operations.
• Verify and track shipping documents to ensure compliance with local laws and internal company policies.
• Coordinate with warehouse and logistics teams to facilitate timely receipt of cleared shipments.
• Assist in resolving customs-related disputes by liaising with relevant government departments.
• Maintain accurate and organized documentation records for audits and future reference.
• Ensure accurate calculation and timely payment of customs duties and taxes.
• Issue Non-Conformity Reports (NCRs) for shipment discrepancies, damages, or documentation issues.
• Monitor shipment schedules and regularly update internal departments on clearance status.
• Coordinate with the accounts team by providing required documents for costing and payment processing.
• Support sourcing of competitive freight and clearing charges.
• Be physically present for all import shipment inspections as required by the Clearance Team.

• Mandatory experience in the FMCG / Food Trading industry.
• Strong knowledge of UAE customs regulations and import/export procedures.
• Excellent attention to detail to ensure documentation accuracy and regulatory compliance.
• Strong problem-solving skills to resolve customs clearance issues efficiently.
• Effective communication and coordination skills to liaise with government officials, suppliers, freight forwarders, and internal teams.
• Ability to manage multiple shipments and clearance processes under tight deadlines.
• Strong analytical skills to assess customs duties, tariffs, and documentation requirements.
• Proficiency in ERP systems
  , preferably Oracle or similar software, for shipment tracking and documentation.
• Good negotiation skills to secure favorable freight and clearing rates.