Service Sales Specialist

We are seeking a motivated and enthusiastic Service Sales Specialist to join our team. In this role, we will provide a drive service sales process in collaboration with the Service Sales Manager and/or Service Manager. You will be generating service sales opportunities and secure profitable sales within the designated areas. You will be focusing on installed base penetration and sell the entire Service Product portfolio in col-elaboration with other Hitachi Energy service units.

Build long-term customer relationships and ensure immediate response to specific customer needs and issues. This role reports directly to the Local Ser-vice Sales Manager – UAE.

How you’ll make an impact

• Preparing proposals and following up and evaluating of client enquiry documentation and interpretation of their requirements, and assessment of commercial terms and conditions.
• Proactive and reactive sales of High Voltage Service & Transformer service portfolios and formulating competitive bids.
• Managing the preparation of all technical, financial, cash flow and operational delivery aspects of the bid/estimate/quotation, indicating prices and trading conditions.
• Identifying potential risks and opportunities in contract agreements across customers/channels and planning daily activities, developing, and maintaining customer relations and managing customer accounts,
• Establishing effective business relations with sales executives, management, and technical team members and preparing periodic sales reports, forecasts, and market plans.
• Coordinating with Service Sales Manager to decide on pricing strategies and supporting during meetings with customers.
• Proposing techno-commercial solutions according to customers’ requirements.
• Supervising distribution and archiving documentation issued to customers as part of tendering and contract negotiations.
• Creating and maintaining strong relationships with customers, understanding their needs, and providing specialist support and solutions.
• You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• A bachelor’s degree in in electrical engineering or equivalent experience.
• Minimum 7 to 10 years of experience in Service sales, Estimation & Bids Proposals and strong customer relationship skills.
• Experience working within the Energy sector
• Strong commercial, technical, and negotiation skills.
• Willingness to travel across assigned countries as needed.
• UAE/GCC driving license preferred
• Proficiency in both spoken and written English is required.

Experience Experienced

Job function Sales, Marketing & Product Management

Contract Regular

Publication date

Reference number R0107106

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.