Front of House Lead & Server

We’re growing and expanding our Front of House team with people who are experienced, energetic, and proud of great service.

We’re hiring for two roles

If you’re hospitality-first, calm under pressure, and serious about service details—this is for you.

1) Front of House Supervisor

Role Overview
You’ll lead shifts end-to-end, coach the team, and keep service smooth, fast, and guest-focused.

Key Responsibilities

• Lead daily shifts: opening, service flow, and closing routines

• Run the floor: seating, table turns, cleanliness, timing, and guest recovery

• Coach and guide the team on menu knowledge, service steps, and upselling

• Handle guest issues professionally and quickly

• Coordinate with BOH/bar to keep ticket flow and pickup timing consistent

• Ensure SOPs are followed (hygiene, cash handling, checklists, standards)

• Maintain grooming, discipline, and a strong service culture on shift

Requirements

• 3+ years in hospitality/service with supervisor/shift lead experience

• Strong table service fundamentals and confident guest communication

• Comfortable with POS and basic end-of-shift checks

• Strong English (Arabic is a plus)

• Flexible with weekends and peak hours

2) Waiter / Waitress

Role Overview
You’ll deliver standout table service: warm welcome, accurate ordering, smooth timing, and a clean station—especially during busy periods.

Key Responsibilities

• Welcome guests, guide them through the menu, and take accurate orders

• Deliver food/beverages with correct timing and presentation

• Check back, anticipate needs, and resolve issues early

• Upsell naturally: best-sellers, add-ons, and pairings (helpful, not pushy)

• Keep your station clean, organized, and guest-ready at all times

• Coordinate with BOH/bar for smooth service and correct pickups

• Follow SOPs, hygiene standards, and grooming requirements

Requirements

• 1–3+ years waiter/waitress experience in café/restaurant service

• Hospitality mindset: warm, respectful, and guest-focused

• Strong English (Arabic is a plus)

• Fast, organized, calm under pressure, and a team player

• Flexible with weekends and peak hours

• Hospitality > attitude > ego
• Strong standards, cleanliness, and attention to detail
• Teamwork, accountability, and reliability
• A genuine desire to make guests feel looked after

• A standards-led environment with training and clear expectations
• Growth opportunities as we expand
• Competitive package (based on experience)
• A professional, respectful team culture

Apply with your CV and include:

• Role you’re applying for (Supervisor or Waiter/Waitress)
• Current location + notice period
• Brief summary of your most recent hospitality experience