Officer - Quality Assurance

Job Overview

The Quality Assurance Officer (QAO) will support and execute the Quality Assurance strategy within the aviation maintenance site as directed by the GAL QA Manager and/or Aviation Directorate in accordance with AFAD Technical Affairs Directorate regulations to ensure contractual requirements are being maintained. The QAO will also capture the defined aviation QA Key Performance Indicator(s) (KPI’s) data and report this information to the relevant maintenance program management team and the QA Manager to monitor the overall health of the aviation maintenance program.

• Responsible for supporting the aviation maintenance site auditing scheduled as defined in the GAL maintenance contract.
• Assist the QA Manager in meeting and ensuring compliance to the documented quality management system auditing requirements and its processes.
• Assist in the development of the relevant quality assurance KPI(s) to measure and monitor the aviation maintenance programs performance.
• Carry out compliance audits for both GAL as required at both headquarters and/or the maintenance sites and performs root cause analysis as required for corrective actions and support maintenance in continual improvement of the overall quality management system.
• Perform statistical analysis, data analysis and monthly reporting to the management team.
• Oversee and monitor the development and implementation of the continual improvement program in collaboration with the management team.
• Recommend changes to the documented quality management system based on experience and data analysis through monthly information.
• Maintain a professional standard and practices in all aspects of the quality program and its services and be familiar with military organizations, regulations, procedures and their chain of command.
• Maintain familiarity and ability to comprehend and understand various engineering specifications, original equipment manufacturer (OEM) drawings and/or repair specifications of aircraft related components and/or parts.
• Must be able to travel between maintenance sites and headquarters.

No Restriction

• BA / BSc in aviation related studies or equivalent of 10 years of aviation quality assurance maintenance and auditing roles.
• FAA A&P Mechanic License (preferably an IA License).
• IRCA / RAB Aerospace Assessor (past or present certification).

• Must have a minimum of 10 years working in an aviation quality assurance and auditing roles, various military aviation regulations, experience in International Quality Assurance standards and their applications. Must be experienced with multiple computer based software and program usage and be able to drive and enable the development of quality management systems within organizations.
• Experienced aircraft inspector, inspection techniques and auditing standards.