CPU Manager; Production Unit — Multi Outlet Supply
Joud Coffee is a fast-growing homegrown specialty café brand in UAE with 18 outlets
. Our Central Production Unit (CPU) produces finished and semi-finished components (sauces, bases, prepped ingredients, dessert components, etc.) to enable consistent quality and speed in our cafés.
We are building a CPU that runs with manufacturer-level discipline
: standardized recipes, documented production, controlled release, and reliable cold-chain dispatch.
We are hiring a CPU Manager to run day-to-day CPU operations and ensure outlets receive CPU products that are:
- consistent and in-spec
- properly labeled with batch/expiry
- packed and dispatched within cold-chain requirements
- delivered on time and in full
This is an operational leadership role. You will spend most of your time on the floor
, leading production, packing, and dispatch with tight routines and strong accountability.
- This role is about execution and system discipline
, not menu creativity. - Culinary standards (recipes/specs/plating intent) will be set in partnership with Culinary Leadership; your job is to produce to spec and release only conforming product
.
- CPU supplies 18 outlets
- Team includes CPU production staff + packing + dispatch support
- You will work closely with:
- Outlet sous chefs (receiving + feedback)
- Culinary leadership / Executive Chef (standards + improvements)
- Operations / logistics (dispatch scheduling)
- (Phase 2/3) Finance / cost control (inventory & revenue-center controls)
1) Production Planning & Fulfilment (OTIF discipline)
- Convert outlet demand into a weekly production plan and daily execution schedule
. - Build and maintain pars for key SKUs (minimum stock levels).
- Ensure production is ready ahead of dispatch cut-off times.
- Deliver On-Time, In-Full (OTIF) to outlets with minimal substitutions and misses.
✅ Weekly production plan + daily production schedule + dispatch timetable
2) Quality Release System (nothing ships without release)You will enforce a simple, strict release gate for every batch:
- Master recipe cards (weights, steps, checkpoints)
- Batch Production Records (BPR) (actual weights, times, temps, yield)
- Product spec + release sheet (pass/fail standards)
- Hold / Release / Reject log (signed)
You will also maintain:
- Retention samples per batch (for fast troubleshooting)
- A feedback loop by batch code when outlets report issues
Non-negotiable rule: If a batch is not in spec → it is HOLD (not shipped).
3) Food Safety, Hygiene, Cooling & Cold Chain- Enforce HACCP discipline and hygiene routines (pre-op checks, cleaning schedules, sanitation).
- Ensure correct handling of cooked products:
- controlled cooking checkpoints
- controlled cooling procedure and logs
- correct chilled storage
- Ensure cold-chain compliance at packing and dispatch.
✅ Pre-op checklist + cleaning schedule + cooling log + dispatch temperature log
4) Packing, Labeling & Dispatch Accuracy- Standardize packing process: correct tub/bag, correct fill weights, correct sealing.
- Ensure label accuracy is perfect (product name, batch, production date, expiry).
- Dispatch only released stock; protect product integrity in transport.
✅ Packing standard sheet + label verification routine + dispatch checklist
5) Team Leadership (build discipline in a mixed-skill team)- Train the team to follow standards using:
- photos, checklists, simple pass/fail rules
- Run daily routines:
- pre-shift briefing (plan + priorities)
- mid-shift checks (QC + timing)
- end-of-day handover (what’s ready, what’s missing, what’s on hold)
- Hold people accountable: repeat errors must stop.
- Track top defects (taste drift, thickness drift, labeling errors, temperature non-compliance).
- Implement corrective actions with owners and deadlines.
- Reduce waste and rejects through better batching, training, and controls.
- Experience running a CPU / central kitchen / commissary / high-volume prep facility
. - Strong operational control: planning, batching, packing, dispatch.
- Strong hygiene and food safety discipline (HACCP experience).
- Proven ability to lead a team and enforce standards (not just “manage”).
- Comfortable with basic reporting (Excel/Sheets). ERP experience is a plus.
- Strong English communication (Arabic is a plus).
- Experience supplying multiple outlets (multi-unit support)
- Experience building documentation systems (recipe cards, BPRs, release logs)
- Experience improving weak teams using “photo + checklist” training methods
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