Account Director

Job Title: Account Director

Location: Abu Dhabi, hybrid

Contract Type: Full‑time

Reporting To: General Manager

As an Account Director within Acorn Strategy’s Strategic Communications team, you’ll take ownership of high‑value client accounts across the UAE and broader GCC region. You will lead integrated communications strategies, inspire impactful campaign execution, and shape meaningful partnerships with clients and key stakeholders. As the senior strategic owner of assigned accounts you will be responsible for client relationships, quality of output, and long‑term account health.

The successful candidate will bring prior healthcare experience in an agency environment, strong account management fundamentals and the ability to manage complex workflows with minimal supervision.

• Act as the senior strategic lead across assigned accounts, ensuring alignment with client objectives and long‑term growth.
• Shape communications strategies, advise on positioning, and anticipate issues before they arise.
• Set the direction for media engagement, storytelling, narrative development, and reputation management.

• Serve as a trusted advisor to senior client stakeholders.
• Maintain strong, proactive relationships and ensure consistent delivery of high‑quality work.
• Steady challenging accounts and guide them through to successful contract completion.

• Lead planning, execution, and evaluation of campaigns and programmes.
• Ensure all work delivers measurable value and meets agreed KPIs.
• Keep all projects within scope and identify opportunities to upsell additional services.

• Manage and mentor junior team members, driving observable improvements in skills and performance.
• Oversee team workload, ensuring balanced distribution and high‑quality output.
• Foster a culture of problem‑solving, enthusiasm, and continuous learning.

• Provide senior oversight of budgets, resourcing, and commercial performance.
• Ensure work is delivered efficiently, profitably, and to a consistently high standard.
• Contribute to business development efforts and support growth across the wider portfolio.

• Strong strategic thinking with the ability to connect communications efforts to wider business goals and commercial outcomes.
• Creative leadership in campaign ideation, messaging frameworks, and brand storytelling.
• Commercial acumen with experience in pricing, scope definition, and managing profitability.
• Excellent project management skills, with familiarity in using project tracking tools like Click Up or equivalent.
• Exceptional relationship skills, with the ability to engage and influence senior stakeholders and manage escalations professionally.
• Team leadership experience, with a track record of mentoring and growing junior talent.
• Flexibility to travel within the UAE.

• 7-8 years’ experience working with leading agencies in strategic communications, PR or integrated campaigns.
• Exposure to both public and private sector clients in the GCC, ideally within the healthcare sector.
• A Bachelor’s degree in Communications, PR, Journalism or a related field.
• Bilingual English/Arabic is highly regarded but not essential.

• Be part of a global, growing organisation with exposure across multiple markets.
• Work in a collaborative, multicultural environment with flexible working arrangements.
• Training opportunities to advance career development.

Voted Large Agency of the Year and winner of multiple international awards, Acorn Strategy is a full‑service communications consultancy with offices in Dubai, Abu Dhabi, Melbourne, Perth, and London, and an ever‑expanding client roster. We are an integrated marketing, public relations, and digital consultancy that delivers sharp, agile, and creative strategies to help grow our clients’ business.

We understand that our success depends on recruiting and retaining the highest quality individuals. We have created an environment for people to grow and learn through a culture that empowers creativity, innovation, and professionalism. The core values we live by are collaboration, agility, bravery, curiosity, and growth.

Over the years we have come to realise that although each of our team members are unique, we each share a series of personal traits that have successfully linked us culturally as a team and as an agency at large.

Acorn Strategy is an Equal Opportunity Employer. We are dedicated to creating and building a respectful and empowering environment. We aim to create an inclusive workplace that supports our diversity and increases our potential to produce work that better represents and resonates with the world around us.