Product Manager

About Us

Whiteshield is a global policy advisory and AI economics firm known for our ability to respond to global challenges rapidly and incisively. We use the most advanced tools and technology and combine them with our team of leading international experts to engage decision-makers in tackling society's most significant challenges. We are recognized for our rapid decision support, innovation, data science algorithms and deep policy expertise.

We are specialists in "connecting the dots" between policy, business and technology.

Whiteshield X is Whiteshield’s product business, hosting our PaaS and SaaS product offering. Partnered with Google Cloud, we bring advanced solutions to governments around the world to drastically improve citizen outcomes in areas such as employment, trade, and education. Our flagship product is the Career Navigator, which is a fully AI-enabled one-stop-shop for a competitive workforce, providing citizens and organisations with a wide range of services such as job matching, upskilling, career guidance, and financial support.

• Product Strategy:
  Develop a product vision, strategy, and roadmap in line with business goals.
• Product Discovery:
  Participate in discovery activities such as client and internal stakeholder to define and break down (policy) problems and ideate product solutions.
• (User) Research:
  Conduct research (competitor research, user research, market analysis, stakeholder interviews, etc.) to inform product decisions.
• Experimentation:
  Design and conduct experiments to verify requirements.
• Requirements Definition:
  Gather and define business requirements and translate them into clear specifications for engineering, design, and QA teams.
• Lifecycle Management:
  Own your team’s product from ideation through development and testing to launch and maintenance.
• User
  
  Experience:
  
  Work closely with UI UX design to define the customer journey and create a great user experience.
• Performance Management:
  Monitor product performance by building a data ecosystem around the product, using KPIs and data analytics to drive continuous improvement.
• Stakeholder
  
  Collaboration:
  
  Work closely with our policy, product, engineering, design, QA and ops colleagues as well as company leadership to make informed product decisions and achieve results.
• Client Management:
  Participate in and manage interactions with client counterparts on the product side, where necessary.

• Entrepreneurial and ambitious, with your own perspective and ideas, and with an eagerness to contribute to the success of the studio and the organisation.
• Highly independent and self-motivated, with strong leadership skills and a get-things-done attitude to deliver results.
• Passion for the public good and eagerness to make a societal impact with their work, ideally with a particular interest in economic development, workforce development, and education.
• Highly creative and eager to push the boundary on innovation and really rethink the standard within traditional (policy) areas.
• Eager to work in a fast-paced, high-growth environment that challenges you to excel.
• Detail-oriented with high standards for quality.

• Exceptional analytical, critical thinking, and problem-solving skills.
• Multiple years of experience in product management, preferably in a dynamic, high-growth and highly innovative environment.
• Proven successful experience in developing consumer-facing (mobile) products from scratch
• Proficiency with relevant tooling (such as Jira, Confluence, Azure Dev Ops, Figma, etc).
• Experience with A/B testing and a variety of user experimentation techniques and tools.
• Must have strong understanding of AI technologies and notable experience with integrating AI solutions and building AI features.
• A strong eye for great UI/UX and strong understanding of design best practices.
• Strong organizational and project management skills, with the ability to multitask and resilience to meet deadlines and manage stressful situations.
• Excellent communication, presentation, and interpersonal skills and experience with client/stakeholder management.

Inclusive by Design
At Whiteshield, we champion equal opportunities - not just in…