Service Desk Analyst ITIL v4, ServiceNow ITSM Expert
Job in
Abu Dhabi, UAE/Dubai
Listed on 2026-02-28
Listing for:
Sundus Recruitment and Outsourcing Services, Abu Dhabi
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, IT Business Analyst, IT Consultant
Job Description & How to Apply Below
A leading recruitment firm in Abu Dhabi is searching for a Service Desk Analyst with 3 to 5 years of experience. The ideal candidate will have a strong understanding of ITIL v4 principles and experience using the Service Now ITSM platform. Responsibilities include handling service desk tickets efficiently and providing support in a regulated environment. A bachelor's degree is required, and any additional certifications like ITIL Foundation are preferred.
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