It Helpdesk Support

We are seeking an experienced IT Support professional to join our team on a full-time basis. The successful candidate will be responsible for providing technical support and assistance to our project site team. This is a hands‑on role that requires strong technical skills, excellent communication, and the ability to work in a fast-paced environment.

• - Provide on‑site technical support and troubleshooting for hardware, software, and network issues.
• - Install, configure, and maintain computer systems, printers, and other IT equipment.
• - Monitor and maintain project site network infrastructure, including routers, switches, and firewalls.
• - Assist in the setup and maintenance of project site servers and databases.
• - Collaborate with the IT team to implement and maintain security protocols and procedures.
• - Train project site staff on basic IT skills and best practices.
• - Keep accurate records of IT equipment and software inventory.
• - Communicate with vendors and service providers to troubleshoot and resolve issues.
• - Stay up-to-date with the latest technology trends and make recommendations for improvements.

• - Bachelor's degree in Computer Science, Information Technology, or related field.
• - Minimum of 2-3 years of experience in a similar role.
• - Strong knowledge of computer hardware, software, and networking.
• - Experience with Windows and Linux operating systems.
• - Familiarity with project management software and tools.
• - Excellent problem‑solving and communication skills.
• - Ability to work independently and in a team environment.
• - Good time management and organizational skills.