Digital Test Manager

Key Responsibilities

• Lead end-to-end QA delivery across Functional, Non-Functional, and UAT testing for mid-to-large scale transformation programs.
• Manage QA activities across key Airline systems:
  PSS, Reservations, Ticketing, DCS, Check‑In, GDS (Amadeus) for both Web and Mobile channels.
• Guide and mentor testing teams to deliver high-quality and reliable software products.
• Oversee the full testing lifecycle including planning, execution, defect management, and reporting.
• Act as a key communication bridge between IT, business, and cross‑functional teams.
• Provide strong expertise in Web Application, Middleware, and Interface testing
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• Utilize ALM tools such as Azure Dev Ops and Jira for test metrics, tracking, and reporting.
• Manage risks and issues proactively within ALM tools to ensure timely resolution.
• Implement and refine testing tools, processes, and frameworks to optimize quality and efficiency.
• Collaborate with Agile release teams to support seamless releases and adherence to best practices.
• Drive continuous improvement across QA processes and methodologies.
• Foster a strong culture of quality, ownership, and excellence within the QA organization.

• Must have prior experience managing QA for a mid-to-large transformation program.
• Strong domain experience in Airline systems (PSS, Amadeus, Ticketing, DCS, etc.).
• Excellent communication, leadership, and stakeholder management skills.