Salesforce Business Analyst – Data & Integration

Core Responsibilities

• Help design, build and continuously improve the client’s online platform
• Research, suggest and implement new technology solutions following best practices/standards
• Take responsibility for the resiliency and availability of different products
• Be a productive member of the team.

The Salesforce Business Analyst will serve as a key liaison between Finance, Salesforce, Oracle Fusion, and Integration teams, ensuring accurate synchronization, reconciliation, and validation of customer and invoice data across systems.

• Collaborate with Finance and Operations teams to understand customer, billing, and accounts receivable (AR) processes
• Define and maintain data mappings between Salesforce and Oracle Fusion for customers, sites, invoices, and status fields
• Identify data discrepancies, duplicates, and synchronization issues, and document root‐cause analyses
• Establish business validation rules to support data correction and reconciliation
• Support UAT, reconciliation testing, and provide sign‑off for corrected data and integrations
• Define business rules and scenarios to support AI‑driven data verification and correction solutions

• Strong knowledge of the Salesforce data model, including Accounts, Customers, Billing, and Invoices
• Solid understanding of finance, AR, and invoicing processes
• Hands‑on experience with Salesforce‑to‑ERP integrations (Oracle Fusion, SAP, or similar systems)
• Ability to define field mappings, validation rules, and reconciliation logic
• Proficiency in Excel, reporting, and data analysis
• Experience working closely with cross‑functional technical teams (Salesforce, OIC, ERP)

• A challenging, innovating environment.
• Opportunities for learning where needed.