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IT Service Delivery Lead: SLA & Continuity; COBIT/ISO
Job Description & How to Apply Below
A leading IT service management company in Abu Dhabi is seeking an experienced IT Service Delivery Manager to ensure effective governance of IT service delivery. The role involves managing SLAs and OLAs, liaising with stakeholders and vendors, and leading service performance reviews. Ideal candidates should possess strong knowledge of COBIT and ISO 20000, alongside leadership and communication skills to facilitate vendor and contract management effectively.
Competitive pay and development opportunities are offered.
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