Senior Project Manager

Company Overview

Since 1992, Big Ticket LLC has been offering huge cash prizes and dream cars, creating unforgettable experiences for our customers. Our monthly guaranteed draws give participants the chance to win massive cash prizes, luxury cars, and more, with millions of dirhams awarded to lucky winners every month.

At Big Ticket, we're more than just a raffle; we create moments of hope, joy, and excitement for people around the world. With a mission to turn dreams into reality through exciting games and entertainment and make every draw an event to remember.

• Lead cross-functional project teams to deliver strategic transformation initiatives aligned with business objectives.
• Drive end-to-end project lifecycle management across planning, execution, monitoring, and closure phases.
• Collaborate with Marketing, Data, Technology, and Customer Experience teams to enable data-driven decision-making and personalized customer engagement.
• Manage stakeholder expectations and ensure alignment across senior leadership, business units, and external partners.
• Oversee the integration of new marketing technologies, platforms, and data capabilities to enhance campaign performance and customer insights.
• Ensure projects are delivered on time, within scope, and within budget, using agile or hybrid methodologies as appropriate.
• Identify and mitigate risks, resolve issues, and implement governance frameworks.
• Monitor KPIs to evaluate project impact and continuously improve delivery processes.

• Proven experience in managing complex marketing transformation programmes or customer engagement initiatives.
• Strong understanding of data analytics, customer segmentation, and personalisation strategies.
• Excellent stakeholder management and communication skills, with the ability to influence at all levels.
• Experience working with Mar Tech platforms (e.g., CRM, marketing automation tools).
• Solid project management skills with proficiency in tools like Jira & MS Project.
• Familiarity with agile and hybrid delivery methodologies.

• Bachelors or Industry Specific Accreditations