Outlet Cashier

The Outlet Cashier is responsible to ensure accurate, secure, and efficient handling of guest billing, payments, credit and cash transactions at F&B outlets/bars.

• Comply with hotel financial and audit policies
• Accurately process guest bills and payments.
• Safeguard cash and other payment instruments including cc machine
• Collect assigned cash float and verify amount as per float sheet
• Ensure receipt printer, POS terminal and payment devices are functioning
• Generate bills strictly through the POS system
• Apply discounts, promotions or vouchers only with proper authorization
• Ensu e all voids or corrections are approved and documented.
• Verify credit card transaction amount before processing, ensure successful authorization and provide guest copy of receipt
• Room posting, ensure guest name, room number and signature is verified and accurately posted to the correct room.
• Never leave cash drawer unattended and POS login credentials are not shared
• Report any cash discrepancies immediately to finance
• Close POS shift and generate required reports
• Reconcile cash, card, and room charge totals with POS report
• Coordinate with Front office & Food and Beverage department.
• Is responsible for internal auditing of House Funds as well as other internal controls as needed.
• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
• Any other duties as required and assigned by Finance department.

• Experience:
  
  Minimum one year outlet cashier handling experience.
• Education:
  
  High school diploma; related college courses.
• General
  
  Skills:
  
  Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
• Technical
  
  Skills:
  
  Ability to input and access information into spreadsheet software; ability to maintain concentration and think clearly; ability to prioritize, organize and follow-up; ability to promote positive relations with vendors and staff alike; ability to count cash accurately and quickly; ability to maintain confidentiality of cash transactions; ability to perform job functions with minimal supervision; ability to remain stationary at assigned post for extended periods of time;
  
  ability to focus on details and resolve numerical problems; ability to work cohesively with other departments and co-workers as part of a team.
• Language:
  Required to speak, read and write English, with fluency in other languages preferred.
• Licenses &
  
  Certifications:
  
  None required.