Host/Hostess; Café Formats — Joud Coffee
Listed on 2026-01-25
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Hospitality / Hotel / Catering
Cafe / Restaurant, Server/Wait Staff, Food & Beverage, Catering -
Restaurant/Food Service
Cafe / Restaurant, Server/Wait Staff, Food & Beverage, Catering
Overview
About Joud Coffee
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Joud Coffee is a homegrown specialty coffee brand in Abu Dhabi, known for warm hospitality, premium quality, and a team that takes ownership. We’re launching new café formats and raising the bar on the guest experience—especially around breakfast, bakery, and table service.
As a Host/Hostess, you are the first impression of Joud. You’ll welcome guests, manage the door, control the flow of seating and reservations, and set the tone for a premium-but-warm experience. You’ll work closely with the floor team to keep service smooth, fast, and organized—especially during peak breakfast hours.
What You’ll Do- Welcome every guest with confidence, warmth, and professionalism
- Manage walk-ins, reservations, and waitlists (clear communication, calm under pressure)
- Seat guests strategically to balance sections and avoid bottlenecks
- Coordinate with the service team to ensure tables are cleaned, reset, and ready
- Keep the entrance, host stand, and waiting area to brand standard (tidy, premium, “camera-ready”)
- Handle guest questions, special requests, and feedback with empathy and urgency
- Support service flow when needed (menus, water, small guest touchpoints)
- Follow daily checklists and shift handover notes to keep standards consistent
- Minimum 2 years experience as a Host/Hostess (restaurant, café, hotel, or high-volume venue)
- Strong communication skills and confidence speaking to guests
- Fluent English;
Arabic is a plus - Organized, fast learner, comfortable with reservation/waitlist systems
- Calm under pressure during busy breakfast and weekend peaks
- Professional grooming and a genuine hospitality mindset
- Team player with strong ownership and attention to detail
- Competitive package (salary + benefits)
- Training and clear standards (you’ll never be left guessing)
- Growth opportunities as we expand and open new formats
- A high-performance culture built on respect, ownership, and teamwork
Location: Abu Dhabi or Dubai UAE
Schedule: Rotational shifts (including weekends and peak hours)
To Apply: Submit your CV (a short note on your availability is a plus).
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