Group Manager, Perioperative Services

NMC Healthcare is one of the largest private healthcare networks in the United Arab Emirates. Since 1975, it has provided high quality, personalised, and compassionate care to its patients and is proud to have earned the trust of millions of people in the UAE and around the world.

NMC’s network is made up of 85 medical facilities, including JCI-accredited multi-specialty hospitals, medical centres, community clinics, day surgery centres, fertility clinics, home health services, and long-term care facilities. It employs over 12,000 people and serves over 5.5 million patients every year

The Group Manager - Perioperative Services is to strengthen group-wide oversight, coordination, and performance of perioperative and procedural services across all NMC facilities. The role ensures standardized, efficient, and outcome-driven service delivery across Operating Theatres, Endoscopy Units, Cardiac Catheterization Laboratories, and Central Sterile Services Departments (CSSD), while maintaining strong alignment with infection prevention and control (IPC) requirements.

• Provide group-level oversight of Operating Theatres, Endoscopy, Cardiac Catheterization Laboratories, CSSD, and their associated Infection Prevention & Control practices across all facilities.
• Ensure perioperative and procedural workflows are aligned with IPC standards, aseptic techniques, and reprocessing requirements.
• Drive optimal utilization of procedural capacity through effective scheduling, case mix optimization, and reduction of delays and cancellations, without compromising infection control standards.
• Identify operational and IPC-related gaps and support facilities in implementing corrective actions to improve efficiency, safety, and compliance.

• Support group-wide strategic initiatives related to procedural services performance, patient safety, and infection prevention.
• Collaborate with executive leadership, IPC leadership, and clinical governance teams to translate strategic objectives into operational and IPC-aligned action plans.

• Develop and implement nursing training, competency, and career progression programs.
• Provide mentorship, coaching, and performance management for nursing leaders and teams.
• Oversee standardized scheduling principles that support safe patient flow, adequate turnaround times, and appropriate environmental cleaning and decontamination intervals.
• Monitor key KPIs including OT utilization, on-time starts, turnover time, delays, cancellations, and IPC-related indicators impacting procedural flow.
• Lead lean consumable management practices in collaboration with CSSD, IPC, supply chain, and clinical teams to minimize waste, ensure sterility assurance, and maintain patient safety.

• Ensure perioperative and procedural services comply with clinical standards, infection prevention policies, regulatory requirements, and accreditation standards across all facilities.
• Work in close partnership with Infection Prevention & Control teams to ensure compliance with:
• Aseptic and sterile practices
• Instrument reprocessing and sterilization standards
• Environmental cleaning and ventilation requirements
• Surveillance and response to procedure-related infections
• Monitor service-level KPIs, audit findings, infection surveillance data, and incident trends, recommending and supporting corrective and preventive actions.

• Provide leadership, mentorship, and performance guidance to perioperative, procedural, CSSD, and IPC-linked leaders at facility level.
• Promote strong multidisciplinary collaboration between surgeons, anesthesiology, nursing, CSSD, IPC, supply chain, biomedical, and support services.
• Lead change initiatives aimed at improving service integration, efficiency, infection control compliance, and staff engagement across procedural services.

• Advanced qualification in Healthcare Management, Nursing Administration, Quality, or a related healthcare discipline, with a strong focus on clinical operations, service optimization, and administrative leadership preferred.

• Strong exposure to administrative governance processes, including policy development, performance review cycles, audit follow-up, and executive reporting related to procedural services.
• Experience using data-driven decision-making, including interpretation of operational dashboards, utilization reports, cost data, infection control indicators, and performance metrics to drive corrective actions.
• Demonstrated capability in mapping and redesigning patient journeys across perioperative and procedural pathways, applying lean methodologies to eliminate non-value-added steps, reduce waiting times, and improve patient flow and experience.
• Proven track record in critically reviewing and optimizing scheduling systems, including block utilization, session allocation, turnover times, cancellation…