We are looking for a Territory Lead for our Instruments division in Abu Dhabi:
What You Will Do
Promote Stryker products and support customer needs while serving as the resident expert for your product line within the Abu Dhabi region.
Build and maintain strong, long-term relationships with surgeons, healthcare professionals, and key stakeholders across Abu Dhabi.
Drive territory performance by developing and implementing strategies that support product adoption, market growth, and customer engagement.
Conduct customer visits, product demonstrations, and field activities aligned with regional objectives and the needs of healthcare facilities in Abu Dhabi.
Monitor market trends, competitor activity, regulatory updates, and product developments specific to the Abu Dhabi healthcare ecosystem, sharing insights with your manager.
Review customer requests for proposals and prepare complete, accurate material lists based on customer needs.
Guide customers through procurement processes (tender, direct purchasing, leasing, external purchasing, etc.) and collaborate with the tender team to support project execution.
Track product delivery timelines, coordinate installations, and provide post-purchase user training on the product portfolio.
Attend surgery cases to offer product expertise and in-procedure support when required.
Manage invoice progression and collaborate with Finance and Accounting to ensure timely payment collection.
Receive and communicate customer feedback or complaints, take necessary corrective actions, and report outcomes to relevant parties.
Prepare congress and demo materials; ensure proper handling and return of equipment in a sterilized, undamaged condition.
Coordinate scientific support requests with the marketing department and contribute to regional initiatives.
Provide assistance to the logistics team when needed.
Bachelor’s degree in business, medical, or a related field.
1–3 years of commercial or territory-based experience.
Experience in a relevant industry or product area.
Strong communication and relationship-building skills.
Ability to evaluate information from multiple sources and make sound judgments.
High sense of responsibility, integrity, and commitment to delivering results.
Proficiency in English and MS Office programs.
Valid driving license.
Customer-focused mindset with the ability to work independently and collaboratively.
Openness to change and adaptability within a dynamic and fast-paced environment.
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