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Specialist, Conventional Card Ops

Job in Abu Dhabi, UAE/Dubai
Listing for: First Abu Dhabi Bank (FAB)
Full Time position
Listed on 2026-03-04
Job specializations:
  • Finance & Banking
    Financial Analyst, Accounting & Finance, Office Administrator/ Coordinator, Financial Reporting
  • Accounting
    Financial Analyst, Accounting & Finance, Office Administrator/ Coordinator, Financial Reporting
Salary/Wage Range or Industry Benchmark: 120000 - 200000 AED Yearly AED 120000.00 200000.00 YEAR
Job Description & How to Apply Below
  • Handle end to end Zero Percent EPP invoicing activity for FAB partners
  • Prepare invoices based on zero percent EPP report received from FAB and ensure to share with respective merchants on monthly basis via email
  • Prepare financial vouchers for posting by debiting merchant and crediting income and VAT account
  • Follow up and support on collection of subvention fees from EPP partners
  • Monthly reporting to FAB Business and Finance on booking, recovered and outstanding amounts highlighting merchants with long overdue out standings
  • Timely check and clearance of merchants payments received by passing relevant entries
  • Receive and validate monthly invoices from FAB vendors
  • Raise purchase requisitions for successfully validated invoices on FAB procurement system and update assigned SPOC/expense account/s.
  • Notify vendors to share the corrected invoices if validation is not successful / discrepancies identified.
  • Update FAB SPOC with purchase requisition details to obtain required approvals as per FAB Hierarchy.
  • Share monthly update to FAB SPOCs on vendor invoice settlement status with issues/concerns if any.
  • Update FAB SPOC on escalation requirements related vendor issues.
  • Attend to queries raised by vendor related to billing.
  • Request IT to share transaction reports for Al Ansari Exchange, Al Rostamani Exchange & Lulu Exchange
  • Validate the reports and prepare Proforma invoice to each exchange house
  • Share the vendor invoices and request for confirmation via email
  • Prepare financial entries for posting invoice and provision amounts
  • Liaise with VAT team for VAT invoice
Careem & Payby invoicing (Direct Issuing clients)
  • Request IT to share transaction/usage reports
  • Validate report and prepare supporting information to be shared with invoice
  • Prepare financial entries for posting for Payby with FAB HNI team
  • Prepare Careem /Payby financial posting by debiting Careem & Payby and crediting internal accounts
  • Request VAT team for VAT invoice
  • Support card dispatch of credit/debit/prepaid cards through courier / internal delivery modes within UAE and international as applicable.
  • Providing response and follow-up actions on email queries across channels - Call Center/Branches/Elite/HNI etc within the established TAT.
  • Handle card delivery enquiries received through MSD & Sharepoint channels
Core Competencies
  • Proficiency in Microsoft Word, Excel, Outlook and Powerpoint
  • Overall understanding of issuing/payments landscape
  • Well-developed interpersonal, problem-solving, and time-management skills
  • Strong ability to work as a team player.
  • Ability to cope with and thrive in a non-routine environment and think creatively
  • Good written and verbal skills
Minimum Qualification
  • Bachelor’s degree or higher.
Minimum Experience
  • 1-3 years relevant experience in the banking sector/financial services with at least 1 year in similar positions.
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