International Moving Operations Coordinator

Job Description

• Deliver accurate estimates on volume for moves.
• Prepare quotes on a daily basis for air/sea/land transportation so clients have competitive and up-to-date quotes.
• Schedule packing, moving, and loading dates/times with customers so that the customers are satisfied with the level of service.
• Ensure assurance and promises made to customers are completed as per agreement so customers remain long-term clients.
• Analyze and identify client needs/requirements during the pre-move survey so that there is a smooth move, and a high service level is maintained.
• Monitor and maintain shipment progress and send regular updates to the reporting manager to ensure that all involved are aware of the progress of the shipment.
• Coordinate with Shipping Lines/Transporter/International Agents/Partners, etc.
• Collect payments from accounts handled by the client so that there are no pending payments due to be received.

• Bachelor’s degree in fine arts or any relevant Subject.
• Arabic Speaker is preferred
• Customer service skills.
• High level of commitment and drive; outgoing and pleasant personality.
• Excellent English communication skills.
  
  Proficient Knowledge of computers especially in MS Office & Outlook.
• 0 - 2 years of similar industry experience with a customer service background.