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Customer Service Rep Bilingual

Guest Communications Specialist — Luxury Resort

Job in Abu Dhabi, UAE/Dubai
Listing for: Fairmont Hotels & Resorts
Full Time position
Listed on 2026-03-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 120000 - 200000 AED Yearly AED 120000.00 200000.00 YEAR
Job Description & How to Apply Below
A luxury hospitality establishment in Abu Dhabi seeks a dedicated Guest Service Agent to manage incoming calls and assist with guest inquiries. The ideal candidate will possess strong customer service skills and maintain effective communication between departments. Responsibilities include documenting guest interactions and supporting operational needs in a fast-paced environment. This full-time position requires flexibility with working hours including weekends and holidays, all aimed at ensuring an unparalleled guest experience.
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