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Client Relationship Manager Event Manager / Planner Customer Service Rep Bilingual

Head of Guest Relations & Service Excellence

Job in Abu Dhabi, UAE/Dubai
Listing for: Etihad Airways
Full Time position
Listed on 2026-01-25
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Event Manager / Planner, Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 120000 - 200000 AED Yearly AED 120000.00 200000.00 YEAR
Job Description & How to Apply Below
A leading airline in Abu Dhabi is seeking a Manager Guest Relations to oversee Guest Relations and Baggage Claims teams. This role involves developing customer care strategies, managing vendor performance, and coaching teams to deliver exceptional service. The ideal candidate will have a degree and at least 5 years of managerial experience in customer service. This position plays a key role in enhancing the customer experience and addressing guest complaints effectively.
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