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Event Manager / Planner

Global Head of Guest Experience & Support

Job in Abu Dhabi, UAE/Dubai
Listing for: Etihad
Full Time position
Listed on 2026-01-15
Job specializations:
  • Customer Service/HelpDesk
    Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 60000 - 120000 AED Yearly AED 60000.00 120000.00 YEAR
Job Description & How to Apply Below
A leading airline company in the UAE is looking for a Head of Guest Support & Relationships to shape service recovery and manage guest feedback. This pivotal leadership role oversees a global Guest Relations function, ensuring quality and accountability across teams. Ideal candidates have 12+ years in customer experience leadership, strong vendor management skills, and a passion for creating exceptional guest experiences.

This role presents an opportunity to impact service excellence worldwide.
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