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Customer Experience Analytics & Insights Leader

Job in Abu Dhabi, UAE/Dubai
Listing for: First Abu Dhabi Bank
Full Time position
Listed on 2025-12-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 120000 - 200000 AED Yearly AED 120000.00 200000.00 YEAR
Job Description & How to Apply Below
Join a leading bank in the Middle East as a Customer Experience Manager, where you will play a pivotal role in transforming customer interactions and driving service excellence. This position offers the opportunity to develop and implement strategies that enhance customer satisfaction across all channels. You will lead initiatives that leverage data analytics to identify trends and improve service delivery.

Collaborate with various teams to foster a customer-centric culture and ensure that the bank remains at the forefront of customer service innovation. If you are passionate about creating exceptional customer experiences and thrive in a dynamic environment, this role is perfect for you.
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