Strategic Sales Manager

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group.

DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Increase company’s Gross Profit & Volumes through new customer acquisition and development of medium and large, high-impact strategic customers with complex supply chain needs and solution based selling approach. Focus on proactive “hunting” for new opportunities, winning profitable and strategic accounts and maximizing growth from existing customers by leveraging DHL’s full portfolio of logistics solutions. Increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies.

• Identify, target and win new medium and large strategic customers with strong long‑term revenue, profitability and volume potential through proactive hunting activities across all company’s products and solutions
• Qualify prospects based on strategic fit, scalability, profitability, and lifetime value in accordance with company’s growth strategy across sectors and trade lanes and market potential
• Achieve specific targets by growing and managing a portfolio of strategic customers through structured development plans and commercial initiatives
• Act as a trusted advisor to senior customer stakeholders by understanding their business models, supply chains, and strategic priorities.
• Design and present tailored, value‑driven logistics solutions beyond transactional freight sales by leveraging company’s full capabilities including cross‑BU
• Translate customer challenges into scalable commercial opportunities for DGF in line with financial objectives and risk guidelines
• Lead pricing strategy, commercial negotiations and contract renewals in close collaboration with company’s Products functions
• Position sustainability and green logistics solutions as part of the customer value proposition
• Lead regular cross‑functional business reviews (BRMs/QBRs) preparations and delivering to customers to show results, review performance, highlight risks and identify opportunities, drive improvement actions and strategic initiatives in collaboration with company’s Product and Operations teams
• Drive country‑led RFQ/RFI/RFP submissions with clear win strategies and value propositions, supporting pricing logic with customer’s and competition insights, in alignment with company’s products functional stakeholders
• Support globally led RFQs submission and pricing with country related customer’s insights, competitors information, winning tactics and country products value propositions in alignment with overseas and regional commercial stakeholders
• Lead customer implementation and handover to Operations, ensuring smooth onboarding with defined SLAs and SOPs aligned to commercial agreements
• Monitor industry trends, customer behaviours and competitive dynamics to provide insights to organization for product development and go‑to‑market strategy
• Maintain pipeline and sales KPIs accurately in CRM, demonstrating accountability for timelines and conversion
• Support DHL’s compliance and sustainability initiatives by integrating responsible practices into sales activities.

• Achievement of personal sales targets, including volume and GP growth
• Acquisition of new strategic customers
• Share‑of‑wallet expansion within existing customers in portfolio, execution of strategic account plans
• Quality, sustainability, and conversion of the sales pipeline
• Forecast accuracy and CRM discipline
• Consistent execution of sales processes and achievement of KPI across the portfolio.

• Reporting…