Key Account Manager

Who are we and what we stand for?

Our purpose and mission are what guides us and represents our promise to all our stakeholders – customers, partners, employees, influencers, shareholders, and communities.

Schneider’s purpose is to create Impact by empowering all to make the most of our energy and resources, bridging progress and sustainability for all. At Schneider, we call this Life Is On.

Our mission is to be the trusted partner in Sustainability and Efficiency.

Our renewed purpose highlights our commitment to create lasting impact while maintaining our promise to make the most of our energy and resources bridging progress and sustainability for all.

Our updated mission continues to reinforce our value of strong partnerships, where trust is needed above all.

The Key Account Manager (KAM) will be responsible for managing strategic relationships with major customers in the Northern Emirates region, focusing on Secure Power and Data Center solutions. This role aims to drive sales growth, enhance customer satisfaction, and build long‑term partnerships by delivering innovative power and data center solutions that meet evolving business needs.

• Develop and maintain strong relationships with key accounts, including large enterprises, colocation providers, and critical infrastructure clients.
• Act as the primary point of contact for strategic customers, ensuring alignment with their operational and business objectives.
• Conduct regular account reviews, performance tracking, and strategic planning sessions to strengthen partnerships.

• Identify and pursue new business opportunities within existing accounts and across the Northern Emirates region.
• Drive sales of Secure Power solutions, Data Center infrastructure, and associated services, including digital and sustainability offerings.
• Lead negotiations, contract renewals, and pricing strategies to maximize profitability and customer value.

• Build trusted relationships with executive stakeholders (e.g., CIOs, CTOs, Data Center Directors).
• Facilitate strategic discussions around energy efficiency, digital transformation, and data center resilience.
• Present business cases and ROI analyses to support investment decisions.

• Align account strategies with the broader Secure Power and Data Centers business objectives.
• Collaborate with marketing, engineering, and delivery teams to ensure solution relevance and execution excellence.
• Provide market intelligence and customer feedback to inform product development and innovation.

• Track and report on account KPIs, sales targets, and customer satisfaction metrics.
• Ensure timely resolution of issues and escalations, maintaining high service standards.
• Support forecasting, pipeline management and strategic planning processes.

• Bachelor’s degree in electrical engineering, IT, Business, or related field; MBA preferred.
• 8+ years of experience in account management or sales within Secure Power, Data Centers, or related industries.
• Proven success in managing complex accounts and engaging with C-level stakeholders.
• Strong understanding of data center infrastructure, power systems, and sustainability trends in the UAE market.
• Excellent communication, negotiation, and relationship‑building skills.
• Familiarity with CRM tools (e.g., Salesforce) and project management practices.

Let us learn about you! Apply today.

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

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