Receptionist, Administrative​/Clerical

Overview

Job Posting Date: 12 Mar 2026

Location:

Abu Dhabi, AE
Job
School:
The British International School Abu Dhabi
Company:
Nord Anglia Education

As a receptionist you will be responsible for delivering an outstanding experience for parents and students through the Family Experience Journey. Your goal will be to provide a warm, professional and personalised experience for every family, ensuring each interaction reflects our school’s values and high standards.

• Welcoming Visitors and Responding to Enquiries
  • Act as the first point of contact for all school visitors enhancing the reputation of the school by creating an excellent first impression.
  • Meet and greet parents and visitors, ensuring that all enquiries are dealt with in a professional and friendly manner.
  • Be aware of upcoming school events in order to effectively and knowledgably deal with enquiries.
• Telephone Calls, Messages and Deliveries
  • Answer, screen and direct telephone calls.
  • Ensure all calls are answered or transferred within 5 rings
  • Check and set telephone answer machine services frequently
  • Monitor the log of all incoming calls
  • Accurately take and relay messages and enquiries from members of the public, including current and prospective parents and new employees to the relevant department.
  • Receive, sort and distribute mail and deliveries.
• Reception Area
  • Maintain a tidy desk, lobby and reception area.
  • Order, replenish and tidy magazines and newspapers as necessary
  • Ensure BIS Abu Dhabi information is readily available in all reception areas
  • Ensure all screens display accurate and relevant information
• Security
  • Create and distribute staff and parent s in line with school policy.
  • Work in conjunction with the security guards to maintain security awareness within the school.
  • Manage the access of parents, students, and visitors to school building during the school day.
• Administrative Support
  • Maintain the staff register and monitor employees arriving late or leaving early.
  • Issue “late slips” and mark attendance for late students using iSAMs and issue “early collection slips”.
  • Issue/receive term time absence forms.
  • Receive student doctors/ Medical certificates and sending to relevant departments.
  • Assist in distributing and maintaining the fire register and evacuation procedures.
  • Support school events where necessary (ticketing, promotion, organisation).
  • Provide general administrative and clerical support to the school where necessary.
  • Maintain manual and computerized records and filing systems in order to ensure effective information storage and retrieval arrangements.

The British International School Abu Dhabi is a highly successful, growing school with a committed and inspirational team of teaching professionals at its heart. Our close-knit, supportive team is honoured to be at the centre of our community, educating students aged 3-18, from more than 90 nationalities. The school was originally opened in 2009 and is now widely recognised as one of the leading schools in the Middle East.

The school was internationally recognised by winning awards at the prestigious International School Awards in both 2020 and 2021, the only school in the world to do so. To learn more about our school, please visit

As an employer, our aim is to create an environment where colleagues are welcomed and are able to bring talents, skills, background and experiences to their roles in an open and inclusive workplace where people from all backgrounds work together with dignity and respect.

Applicants should submit a CV, letter of application and the details of two professional referees, one of which should be your current Head Teacher/Principal/Line Manager.

At Nord Anglia Education we are committed to providing a world-class, safe, happy environment in which children and young people are able to thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils irrespective of race, ability, religion or culture. All post holders having regular unsupervised contact with children are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both Country of residence/birth and any Country of residence within the last 10 years.