Cafe Team Leader

Location:

Tesco Abingdon‑On‑Thames, England, United Kingdom.

We’re looking for a Team Leader to join one of our cafés, where a friendly, fast‑paced environment awaits. With a passion for providing excellent customer service, a proactive can‑do attitude, and great collaboration skills, you’ll help keep everyday operations running smoothly.

All the while, we’ll support you with a range of benefits, including flexible working options, tailored development and training, and many opportunities to progress. You’ll also be part of an inclusive workplace where you can be your best, authentic self.

Please note that you need to be 18 or over to apply for this role.

• Maintaining operational and safety standards.
• Ensuring all food safety and hygiene regulations are met.
• Providing an excellent experience for customers.
• Opening and closing the café and overseeing full operations in the Manager’s absence.
• Recognising and celebrating team members for providing excellent service.
• Learning the menu inside out and helping the team to do the same.
• Boosting sales by ensuring everyone’s in the right place at the right time.
• Delivering Health & Safety and Food Safety training for team members.
• Coaching and developing colleagues with the Café Manager.
• Seeking ways to constantly improve service for customers.
• Promoting an inclusive environment where colleagues feel respected, valued, and safe.

• A background in hospitality, with Team/Shift Leader experience.
• A passion for providing excellent customer service.
• Health & Safety and Food Safety knowledge.

• Effective communication skills.
• Ability to multitask and adapt to changing priorities.
• Confidence using initiative to improve ways of working.

• Colleague Clubcard after 3 months service – 10% increasing to 15% after every payday for a four‑day period, off most purchases at Tesco.
• Request flexible working from day one.
• Retirement savings plan.
• Life Assurance.
• Access to free wellbeing services and resources.
• Exclusive deals and discounts on everyday purchases, treats for the family, eating out, and utility bills.
• Uniform provided.
• Holiday starting at 28 days (including Bank Holidays).
• Access to colleague networks that support diversity and inclusion.

With 329 cafés across the country, our teams work closely to ensure the customer experience is of the highest standard. Tesco cafés offer a genuine family feel and a place to get on. We are proud of our inclusive culture where everyone is welcome and can be their authentic selves. We welcome conversations about flexible working and support applicants through all stages of their journey.

We’re proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, . On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date. We will only be able to offer individual feedback to candidates who attend an interview.