Service Technician

Join to apply for the Service Technician I role at Securitas Technology
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Base pay range: $26.96/hr - $38.15/hr.

Securitas Technology Corporation (STC) is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes worldwide. STC offers a full portfolio of video, access, intrusion, fire, and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the STC Difference by serving countless long‑term clients with solutions that protect their people, customers, and assets.

STC is seeking technically minded individuals with experience in low‑voltage electronics and electronic security solutions. Our teams provide onsite service for STC products, handling post‑installation problems and special project work as needed.

• Respond to trouble tickets to ensure application uptime and system performance.
• Work individually and as a team to diagnose and resolve application issues.
• Execute preventative maintenance tasks to maximize availability and identify system faults.
• Perform routine configuration changes (user permissions, application configuration, etc.).
• Document all system modifications through a digital change control tracking system.
• Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both technical and non‑technical audiences.
• Perform pre‑deployment end‑to‑end testing of all upgrades and major modifications.
• Perform on‑site installations of software upgrades and major modifications.

• High School diploma required or equivalent.
• Familiarity with installing and troubleshooting low‑voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Strong working knowledge of Microsoft Office.
• Strong written and verbal communication skills.
• Working knowledge of network communications and IP addressing.
• Excellent problem‑solving and analytical skills.
• Excellent time‑management skills.
• Positive attitude and strong work ethic.
• Certifications in enterprise‑grade CCTV and Access Control systems a plus.

• Highly competitive salary.
• Company training and industry‑leading certification program.
• Company vehicle.
• Company cell phone.
• Medical, dental, vision, and life insurance.
• Company paid short‑term and long‑term disability.
• 401(k) with 60% match up to 6% of salary.
• Paid vacation, holiday, and sick time.
• Educational assistance.
• Exceptional growth opportunities.
• Wide variety of employee discounts on travel, equipment, and more.

We are a nationwide provider of security solutions and an equal‑opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance, and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we serve.