Assistant Store Manager

Assistant Store Manager role at Southwest Convenience Stores, LLC (OXXO USA)

This range is provided by Southwest Convenience Stores, LLC (OXXO USA). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$14.00/hr - $15.50/hr

The Assistant Store Manager is responsible for the daily operations and success of the retail store. This role ensures the store is well-stocked, clean, and provides excellent customer service while managing financial transactions.

• Oversee daily store activities to ensure smooth operations.
• Maintain inventory levels by stocking shelves and monitoring supply.
• Ensure the store remains clean and organized.
• Provide exceptional customer service and resolve any issues promptly.
• Handle financial transactions accurately and efficiently.
• Develop, lead & support Sales Associates

All activities will be performed in support of the strategy and vision of the organization. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. All activities must comply with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations.

• One (1) or more years’ Experience working in retail environment (Preferred)
• Valid Driver’s License and transportation to/from bank and corporate meeting & valid vehicle insurance (Required)

• Active Listening
• Demonstrating Ongoing Value
• Ability to Take Initiative
• Multitasking and Prioritization
• Operational Excellence
• Time Management
• Schedule flexibility is essential; managers are expected to work peak business hours, which may include nights, weekends, and holidays.
• Will assign tasks, follow up and counsel employees for not adhering to policies and procedures, excessive cash shortages and not performing tasks.
• Is responsible for continued training, education, and development of all employees in the assigned store. All employees will complete training according to corporate policies, procedures, and guidelines.
• Will help and aid in the recruitment of potential candidates.
• Manage and resolve customer issues and conflicts in a professional manner.
• Must have a form of communication to be reached.
• Teach and role model customer service and suggestive selling techniques.
• Must be able to lift, stand and remain active for the duration of the shift, with frequent movement around the store to assist customers and maintain store image to company standards.
• Responsible for unloading deliveries, organizing merchandise and keeping shelves stocked.

Mid-Senior level

Full-time

Sales and Business Development

Retail

We are committed to diversity and inclusion. All applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, or any other factor protected by law. We are an Equal Employment Opportunity employer.