Facilities Manager

This job is with JLL, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Location Requirement:
Successful candidates must establish residency in or near Abilene, TX to fulfill the in-person requirements of this position.
Facilities Manager - Data Center
What this job involves
- The Facility Manager will serve as site ambassador providing general Facilities Management services, including overseeing property management operations, procurement of property supplies, vendor coordination / services, work order management, and bid requests.
The FM may also supervise & support personnel responsible for all non-critical building services, data center operational team support services, and pantry/café coffee and condiments inventory control.
What is your day to day?
Manage third-party contractors/vendors in operating and maintaining the property. Communicate KPI and SLA requirements to vendors in a timely way and partner to identify service delivery improvements and savings; manage third-party contractors/vendors with respect to work order completion
Oversee daily work order review; follow up on work orders to ensure successful service delivery and customer experience
Schedule and manage vendor performance of all Preventative and Recurring Maintenance activities for assigned properties
Assist in meeting or exceeding Site KPIs
Recommend continuous quality improvement practices
Provide quality analysis of customer feedback on an ongoing basis; develop effective response plans and implement per the plan
Demonstrate collaboration and teamwork with account wide team and proactively share and apply all learning, successes, and best practices
Greet customers, vendors, job applicants, and other visitors, escort visitors to their designated areas when necessary
Provide guidance or resolution to end-user on data center services (i.e. Copy, MFD, Deliveries, Campus Logistics, Facilities Maintenance, Rest Rooms, Critical Infrastructure, Landscaping, and IT)
Reserve and manage (compliance / quality) collaborative spaces and conference / meeting / training rooms; reset collaborative spaces for next use, issue work tickets for maintenance requests and tech issues relating to the scope of services
Utilizing a CMMS to manage vendors, work orders, quote acceptance, and invoice authorization
Provide guidance, requests, and basic training to contractors and vendors on campus accessibility procedures
Maintain working relationships with in-house and local catering companies for services in the lunchroom/breakroom
Provide Shipping & Receiving services; assist in prepping any outgoing packages
Periodic reviews of vendors including audits of services provided
Working with operations team to create SOWs for contracted vendors
Relationship Management
Cultivate and maintain a positive working relationship with client representatives and service providers at each assigned property. Provide accurate and prompt assistance to all customer inquiries and requests with a commitment to maintain a spirit of hospitality
Coordinate special events in support of client or JLL
Assist Facility Management Team with tactical planning for the team's goals and objectives
Purchasing and Inventory Control: ensure the availability of an adequate operating inventory of tools and supplies (i.e. water treatment chemicals, HVAC supplies, lighting, ceiling tiles, paint, electrical, and plumbing supplies)
Preparing and submitting purchase order requests
Verifying the accuracy of deliveries for count, pricing, and description
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