Sr. Data Center Manager

Job Description

Provide strong leadership, direction and operational experience, strong knowledge of computer hardware (Server, Storage and Networking devices), drive and manage escalations to rapid resolution and closure, work with distributed teams across the country, grow the team by recruiting and hiring top talent, deliver expansion projects on time with high quality, and collaborate effectively with best‑in‑class architects, engineers, product management, etc.

This role involves managing the physical site in Abilene, TX. You should be experienced in managing a multi‑discipline Cloud Data Center space with strong people skills, the ability to influence groups outside your direct responsibility and the colocation partners.

• Management and support of 15-20 Data Center Technicians
• Data Center day‑to‑day support operations in a 24/7 mission‑critical environment
• Installation, Field Change Orders and Hardware break/fix activity
• Responsible for ensuring timely delivery of services/tasks to meet milestones and customer KPI's
• Interacting across functional areas and teams (Engineering, Build, Site Selection, Business Operations, etc.)
• Reacting to and managing incidents, driving resolution and after‑action analysis
• Capacity expansion at all scales (rack additions, block additions, white space growth, new sites, etc.)
• Drive local recruitment for future hires
• Creating an environment of continuous improvement

Disclaimer:
Certain US customer or client‑facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only.

US:
Hiring Range in USD from: $105,000 - $223,400 per year. May be eligible for bonus and equity.

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre‑tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off:
  Flexible Vacation is provided to all eligible employees assigned to a salaried (non‑overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment.
  
  Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each calendar year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - M3

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