HR Consultant – Data Center ; On-site

Job Description

The Oracle Human Resources team is looking for an HR Consultant 1 - Data Center People Support partner to join our data center operations team in Abilene, Texas. The Oracle HR team is a results‑oriented team that works with employees and leaders to help make Oracle a great place to work. We are a team of skilled human resource professionals who enjoy working in a collaborative environment within a fast‑paced, dynamic, and innovative technology organization.

Oracle data centers operate 24/7 to support mission‑critical cloud infrastructure. This position provides front‑line HR assistance to employees and frontline leaders, resolves routine people‑support issues, maintains accurate case documentation, and partners with HR Centers of Excellence (e.g., HR, Employee Relations, Employment Practices, People Projects & Solutions, HR Ops/Payroll, Benefits/Leave) to ensure timely resolution and appropriate escalation.

This role supports a 24/7 operation and requires consistent on‑site presence at the Abilene, Texas facility, including interaction with day and night shift teams. The role is subject to controlled‑access protocols, which may include biometric identity verification for secure site entry.

• Core on‑site coverage: ~7:00 a.m. – 10:00 p.m. via overlapping shifts
• Example shifts (may vary): 7 a.m. – 4 p.m., 9 a.m. – 6 p.m., 1 p.m. – 10 p.m.
• Weekend/holiday coverage: rotating schedules
• Overnight coverage: structured handoffs and escalation path; on‑call participation may be required based on site needs

• Serve as the on‑site first point of contact for employee and manager HR questions; provide guidance on HR policies and procedures and elevate as needed.
• Perform structured intake, triage, and documentation in the case/ticketing system; maintain accurate records and coordinate next steps through resolution.
• Resolve routine employee experience matters (e.g., coworker conflict, workplace norms, minor conduct concerns) using established guidance and playbooks.
• Triage timekeeping and pay‑impact questions for an hourly/overtime‑eligible workforce (e.g., missed punches, shift differential questions, payroll navigation) and coordinate with HR Ops/Payroll or other COEs.
• Support managers with attendance process guidance and documentation (including time‑sensitive steps such as NCNS/job abandonment processes per policy).
• Identify and elevate elevated‑risk concerns (e.g., discrimination/harassment/retaliation allegations, etc.) to COE partners per established triggers.
• Maintain on‑floor presence across buildings/teams; build relationships with shift leaders and employees and identify recurring themes.
• Support HR projects as assigned (e.g., reports, communications/collateral for HR initiatives).

• Bachelor’s degree in Human Resources, Business, Psychology, or related field or equivalent experience.
• Strong customer service mindset and comfort handling in‑person employee questions.
• Strong written communication and attention to detail.
• Ability to manage multiple priorities in a fast‑paced environment while maintaining confidentiality.
• Willingness and ability to work an on‑site, shift‑based schedule including rotating weekends/holidays.

• Internship or 6–12 months experience in HR, employee services, operations support, or customer‑facing support.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Exposure to hourly workforce environments (operations, manufacturing, logistics, facilities).
• Experience with case/ticketing systems and/or HRIS (or demonstrated ability to learn quickly).
• Comfort working in controlled‑access environments with safety/security requirements.

Certain U.S. customer or client‑facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only. US:
Hiring range in USD from $24.62 - $48.03 per hour; from $51,200 - $99,900 per year. May be eligible for equity. Oracle maintains broad salary ranges for its roles in…