Sr HR Consultant, Employee Relations

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The Oracle Cloud Infrastructure team is looking for a Senior Employee Relations Consultant to join our team, someone who innovates & shares our passion for winning in the cloud marketplace. The Oracle Cloud Infrastructure Employee Relations team is a results-oriented team that works with leaders to help make Oracle a great place to work.

As a Senior Employee Relations Consultant for our global data center operations in Abilene, Texas, you will directly impact the business, the HR organization, and the broader company by facilitating the delivery of core HR and ER processes and collaborating with key partners in continuous improvement of processes.

Work Environment & Requirements: This role supports a 24/7 data center operation, including interaction with teams across day and night shifts throughout the calendar year. The position requires a consistent on-site presence at our Abilene, Texas facility and is subject to access protocols—including biometric data processing for identity verification and secure site entry.

Key

Competencies:

• Consultative Coaching – Ability to guide managers and employees through complex ER matters with empathy, clarity, and confidence, skilled in shaping outcomes through thoughtful questioning and policy alignment.
• Cross-Functional Collaboration – Proven ability to build trust and work effectively across HR, Legal, and business teams to drive consistent, compliant, and business-aligned solutions.
• Adaptability & Resilience – Comfort operating in dynamic, fast-paced environments with shifting priorities; maintains composure and focus under pressure.
• Policy & Process Expertise – Deep understanding of ER policies, procedures, and compliance frameworks; able to apply them consistently while balancing fairness and risk mitigation.
• Analytical Judgment – Strong ability to assess complex situations, identify root causes, and apply sound judgment to drive resolution; uses data and trends to inform recommendations.
• Communication & Influence – Communicates with clarity and credibility at all levels of the organization; able to influence without authority and build alignment through trust and transparency.
• Continuous Improvement Mindset – Proactively identifies opportunities to improve ER processes, tools, and resources; contributes to a culture of learning and operational excellence.

Key Responsibilities

Employee Relations Casework

• Manage a diverse caseload providing expert consultation and coaching to managers at all levels on key employee relations topics, including performance management, behavioral concerns, workplace conduct, corrective actions, and termination decisions.
• Conduct thorough investigations into complex ER matters involving potential policy violations, ensuring fair, consistent, and legally sound outcomes aligned with Oracle policies and values.
• Provide direct consultation to employees on policy interpretation, conflict resolution, and workplace concerns.
• Collaborate cross-functionally with Legal, HRBPs, COEs, and business leaders to resolve ER matters with consistency and compliance.
• Maintain accurate documentation and ensure adherence to internal protocols and regulatory requirements.

Strategic Partnership

• Analyze ER trends and provide actionable insights to HR and business leadership to enhance manager effectiveness, employee engagement, and organizational performance.
• Support proactive initiatives to reduce risk and improve employee experience, including manager coaching, policy education, and ER capability-building.
• Contribute to the development and implementation of ER programs, policies, and tools that drive consistency and operational excellence.
• Build trust and alignment across all levels of the organization through clear communication, sound judgment, and collaborative influence.

Operational Excellence

• Leverage HRIS/HCM systems and reporting tools to track ER case data, identify trends, and inform decision-making.
• Apply ER expertise to resolve complex, high-risk matters and escalations with strategic, business-aligned solutions.
• Foster a culture of accountability and continuous improvement by mentoring…