Community Care Worker III

Overview

Join to apply for the Community Care Worker III role at Texas Health and Human Services
.

Location:

ABILENE, TX

Posting details:
Internal and External audience;
Salary range $2,953.25 - $4,365.66;
Pay frequency:
Monthly;
Shift: Day;
Telework eligible;
Travel up to 10%;
Regular, Full time; FLSA Nonexempt.

The Texas Health and Human Services Commission (HHSC) is committed to creating a positive impact in the lives of fellow Texans. Benefits include 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, and opportunities for career advancement. Explore more details on the Benefits of Working at HHS webpage.

• Functional
  
  Title:
  
  Community Care Worker III
• Job Title: Community Care Worker III (CT)
• Agency: Health & Human Services Comm
• Department: MC Prog Supp & Int Mgmt - Reg
• Posting Number: 11580
• Closing Date: 01/14/2026
• Salary Range: $2,953.25 - $4,365.66
• Shift: Day
• Travel: Up to 10%
• Release Type: Regular;
  Full Time/Part Time: Full time
• Job Location City: ABILENE
• Job Location Address: 4601 S 1ST ST
• MOS Codes: 42SX,4C0 X1

• Serve as a specialist in the Program Support Unit (PSU) performing moderately complex tasks related to managed care LTSS (Long Term Services and Supports).
• Work involves frequent contact with case managers in CCSE, individuals enrolled in or applying for 1915(c) waiver services, service providers, LTSS MCOs, relocation specialists, nursing facility staff, the public, and HHSC staff.
• Operate a computer and apply extensive knowledge of CCSE/PSU programs and software.
• Assist with case management activities, including helping people select an MCO, approving/denying eligibility for Medicaid 1115 waiver programs, guiding transitions from nursing facilities to the community, and entering/validating waiver eligibility records.
• Notify members of Medicaid 1115 Waiver eligibility; manage fair hearing requests for 1115 Waiver denials; coordinate transitions; monitor aging-out processes for MDCP.
• Attend regular work with predictable scheduling and perform other duties as assigned.

• Knowledge of Medicaid 1115 waiver programs, policies, and procedures; familiarity with CCSE/PSU program areas.
• Able to communicate effectively orally and in writing with diverse audiences; ability to explain instructions and negotiate services.
• Proficient in computer use and software (Outlook, Excel, Word) and able to learn state software (TIERS, SAS, CSIL).
• Ability to manage stress, multi-task under pressure, and prioritize workload to meet program time frames.

• Education: High School Diploma or GED required.
• Experience: Preferred experience with STAR+PLUS HCBS, MDCP, LTSS, and/or MEPD services; preferred experience with Outlook, Word, Excel, TIERS, SAS.

ADA accommodations are available; contact HHSC for assistance with the online application or interview process if needed. Background checks and other due diligence may be required. HHSC uses E-Verify. Bring I-9 documentation on first day.

Abilene

Seniority level:
Entry level

Employment type:

Full-time

Note:

This posting may include additional guidance and boilerplate language typical for this agency job description. For the purposes of this formatting exercise, extraneous promotional lines were minimized.