Retail Banker II- Float

Retail Banker II - Float – First Financial Bank Texas

Join us to be part of the First Financial Family. We invest in your development and offer a dynamic work environment where you are challenged, valued, and empowered every day.

Office

Location:

Abilene, Texas, United States

Incumbent will primarily perform teller and/or personal banker duties, frequently interacting with customers and bank employees. The role involves face‑to‑face, written, and telephone contact, good customer relations, and collaboration with other departments.

• Process deposit and withdrawal transactions based on the Bank’s policies and procedures.
• Other functions include answering phones, processing treasury tax and loan payments, savings bonds, loan payments, mail deposits, safe deposit boxes, and other financial transactions.
• Possess in‑depth knowledge of retail services and products.
• Provide customer service by selling and servicing account products (checking, savings, certificate of deposits, IRA, check orders).
• Cross‑trained in image capture processes.
• Actively participate in the Customer Service First sales and service culture, support the values of the organization, and follow established Bank policies and procedures.
• Travel commitment:
  Minimum 50 % travel to and from regional branches; periodic travel to Abilene or other Bank regions for training.
• Saturday and holiday hours may be required based on branch hours of operation.

• Self‑starting team player with a high school diploma or GED.
• College degree or at least twelve months of customer contact and sales experience (banking experience preferred).
• Strong communication and sales skills.
• Mathematical and general business knowledge typical of a high school graduate, with minimum typing and calculator skills.
• Customer relations, accuracy, speed, detail, flexibility, judgment, courteous and professional demeanor, and ability to handle multiple tasks.
• Commitment to providing “WOW” customer service.
• Proficiency with teller machine, calculator, keyboard, encoder, image capture/scanner, Oscar (ATM cards), SEI Trust System, Streamline, and Vertex.
• Accurate processing of data/accounting entries and proficiency in Word and Excel.
• Flexible and extended work hours as business requires.

Seniority Level: Entry Level
Employment Type: Full‑time
Job Function: Finance and Sales
Industry: Banking

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to compensation information may disclose pay only as permitted by policy or lawful necessity. 41 CFR 60‑1.35(c)