Health Records Clerk

We are recruiting for a full-time, permanent Health Records Clerk to be based in our Health Records Clerk Department in Bronglais General Hospital, Aberystwyth.

For this role, previous experience in a record keeping role is not required, as on the job training will be provided. You will predominately begin your training in our Filing Library and then be exposed to other duties within the department.

The post holder will cover a range of duties including;

• Filing and retrieving of patient records, locating, and providing patient records for all outpatient appointments, planned admissions and day case attendances.
• Preparation of patient records for outpatient/inpatient attendances
• Operation of a computerised patients administration system, including inputting and retrieval of data
• Dealing with telephone queries
• Scanning of patient records to support the Medical Examiners Service.

Please get in touch with us by using the contact details below, to discuss the post in more detail or arrange an informal visit - we would be happy to meet with you!

Applicants must possess excellent organisational, inter-personal and numerical skills. A flexible approach to working and working hours is required. Applicants should be prepared to undertake additional duties as and when required. The ability to work effectively as part of a team is vital.

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals:
  Bronglais Hospital in Aberystwyth;
  Glangwili Hospital in Carmarthen;
  Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals:
  Amman Valley and Llandovery hospitals in Carmarthenshire;
  Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres:
  Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

The ability to speak Welsh is desirable for this post;
English and/or Welsh speakers are equally welcome to apply.

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 13.02.2026

• Good standard of education to include Maths and English GCSE or demonstrable literacy and numeracy skills.
• Understanding of the importance of confidentiality

• Flexible to the needs of the service
• Welsh Speaker (Level
  1)

• Organised approach to work and able to meet deadlines.
• Enthusiastic and motivated
• Able to work as part of a team

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.