Customer Service Assistant

Location:

Pay:

Salary not specified.

Contract Type:

Permanent

Hours:

Disability Confident:

No

Closing Date:

04/04/2026

Aberystwyth Golf Club, designed by the legendary six times Open Champion, Harry Vardon, is a well-established local golf club with a strong and loyal membership.

As well as providing regular golf for members, the club hosts competitions, tournaments and social events throughout the year.

We also welcome visitors and external bookings for functions and events.

The club is supported by a small team of staff and dedicated volunteers who work together to ensure the smooth running of a busy and welcoming community venue.

Salary / Hours of Work £10.85 to £12.71 per hour (dependent on age) Permanent role.

Annualised hours contract. 6 hours/ 1 day per week during Autumn / Winter months and 24 hours / 3days per week during Spring / Summer months, including some evening and weekends.

Responsibilities This is a varied and hands-on role.

The successful candidate will work closely with the Office Manager and support volunteers to help ensure the smooth day-to-day running of the club.

Welcome members, visitors and guests in a friendly and professional manner Respond to general enquiries in person, by phone and by email Support the management of the online golf booking system Allocate and organise golf buggy bookings Assist with planning and delivering golf competitions and club events Process golf shop sales and help manage stock levels Process card and cash payments and maintain accurate financial records Marketing Support the Office Manager with social media posts Help promote competitions, tournaments and club events Assist with updating notices and promotional materials Hospitality Provide support behind the bar when required Help with stock taking and ordering supplies Assist during events and functions to ensure guests have a positive experience Housekeeping Carry out light cleaning duties before, during and after events and competitions Help maintain a tidy and welcoming clubhouse environment Green Skills Development As part of this role, the successful candidate will develop practical green skills within an office-based environment.

This will include supporting resource efficiency (reducing paper, energy and waste), promoting sustainable purchasing and stock management, contributing to environmentally responsible event planning, and helping monitor the club’s internal sustainability actions.

The role provides hands‑on experience of embedding sustainable practices into day‑to‑day operations, building awareness and confidence in applying green principles within a working organisation.

Full training will be provided.

Desirable Experience Experience in administration within a busy environment Experience in retail and/or customer service Confidence in dealing with a wide range of people A practical and professional approach to resolving queries, problems or complaints Good organisational skills and attention to detail Good IT skills (MS word and Excel) and confidence using online systems The ability to work flexibly and as part of a small team Welsh language skills are preferable but not essential.

Equality Opportunities Aberystwyth Golf Club is an equal opportunities employer.

We are committed to creating an inclusive and welcoming environment for all.

We actively welcome applications from people of all backgrounds, including candidates who are disabled and those from minority communities.

All appointments will be made on merit.

How to Apply

This job is being supported by our recruitment partners as part of the Porth Gwyrdd project.

To apply, please send your CV by email to sec We look forward to receiving your application.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).