Customer Account Administrator

Position: Customer Account Administrator

Location: Deeside, Flintshire

Job Type: Permanent / Onsite

Working Week: 4 day working week (Mon-Thurs)

Hours: 7am-4:15pm or 7:45am - 5pm

My client, a leader in the aerospace and aviation manufacturing sector are on the hunt for a dynamic Customer Account Administrator to join the team!

Development role requires an individual with high levels of administrative competence. The Customer Account Administrator holds an essential interfacing position, engaging with all business stakeholders (internal and external), ensuring comprehensive management of the customer account order books, providing both the customers and the business comprehensive analysis in an effective and professional manner.

• Entering/ maintaining sales orders, supporting sales forecasts and the budget
• Interface with the customer building strong, long-term relationships as a key part of the first line of enquiry process
• Providing accurate and timely quotations in response to Request for Quote (RFQs) or repair requests from customers
• Validation of sales orders or repair order requests, against customer terms and conditions, quality requirements, etc
• Accurate checking and acknowledgement of Purchase Orders, ensuring full compliance with ITC (International Trade Compliance) requirements, and validating against existing pricing
• Compile and analyse customer performance data (Against Orderbook changes, Program Rates, 'In-contract' demand changes etc), identifying key risks and opportunities to the business
• Ensure all system quoted prices are contractually agreed and accurately support current exchange rates (where applicable)
• Identifying and delivering opportunities to enhance the profitability of the business.

For further details, please contact Nick Sollis - (phone number removed) or email your cv (url removed)