Administration Assistant

Overview

An exciting opportunity within the Families & Therapies Division to join the administration team at Nevill Hall Children s Centre. We are a busy, friendly, and supportive team providing essential services to children and young people with disabilities and developmental difficulties. The successful candidate will be based at Nevill Hall but may need to travel to other sites to provide cover for annual leave or sickness.

You will play a key role in supporting the smooth running of the Centre, ensuring an efficient and welcoming environment for families and staff.

The ability to speak Welsh is desirable;
Welsh and/or English speakers are equally welcome to apply.

• Collecting and opening post; typing emails and correspondence as required; acting as the first point of contact for Nevill Hall Children s Centre.
• Answering telephone calls and liaising with the public, staff, and professionals in a sympathetic and professional manner.
• Carrying out general clerical duties including filing (manual and electronic), scanning, and sending out signed letters and reports promptly.
• Maintain and develop databases and systems to support the smooth running of the Centre and ensure all tasks comply with departmental procedures.
• Process incoming and outgoing mail, support communication across the team, and carry out any other tasks compatible with the grade as assigned by the Children s Centre Team Lead.
• Demonstrate a calm, polite approach and attention to detail in all duties.

• Well-organised, practical, and able to work independently when required.
• Excellent verbal and written communication skills, strong keyboard and IT skills, and confidence in using Microsoft Office packages.
• Experience in an office or reception environment is desirable.
• Calm, patient, and polite telephone manner; ability to work to deadlines, use initiative, and maintain professionalism.
• An interest in the wellbeing of children and young people.

• Ability to speak Welsh is desirable;
  Welsh and/or English speakers are equally welcome to apply.

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. It supports integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working, promote a healthy work-life balance, provide occupational health support, and have an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.