Housekeeping Team Leader

This is a hands‑on supervisory role centred on the day‑to‑day cleaning and housekeeping services across the estate, including the resort’s five‑star Mac Leod House & Lodge, Clubhouse, Dram in the Dunes, Heritage Retreat and Estate Offices.

In summer 2026, additional luxury accommodation, Coastguard Cottages will be welcomed as part of the resort and serviced by our Housekeeping Team.

This role is an integral part of the day‑to‑day operations of the business and requires meticulous attention to detail and the highest standards of finesse and cleanliness.

Working closely with hotel management and resort services teams, this post operates on a shift‑based system including occasional evening and weekend working in line with the seasonal needs of the business.

Contract: Seasonal (February - October), 20-30 hours per week

Reports to: Head of Housekeeping

• Supervise the daily tasks of the housekeeping team and ensure all buildings and facilities are maintained to the highest standard of cleanliness and are presented to a five‑star standard at all times
• Ensure guest rooms, public areas, rest rooms and lounge areas within Mac Leod House, Clubhouse and Heritage Retreat are immaculate and ready for guests each day
• Undertake site‑wide housekeeping and cleaning activities, including estate offices, maintenance buildings and staff accommodation, where necessary
• Alongside the Head of Housekeeping, assist with laundry stock control, including in‑room amenities, turndown and any other supplies and stock
• Deputise for Head of Housekeeping
• Report any missing or damaged items, ensuring they are replaced and repaired
• Comply with Health and Safety and COSHH regulations rules in line with best practice and company policies
• Undertake regular deep cleaning as part of an annual cleaning and maintenance programme, as directed by the Head of Housekeeping
• Support new housekeeping team members and monitor any external cleaning contractors
• Work with management to identify operational improvements and efficiencies wherever possible
• Assist hotel management with décor maintenance and presentation including flower displays, fruit displays, cabinet displays and public areas
• Any other duties or activities necessary to support management with the smooth operation of the business

• Housekeeping experience, ideally in a four‑ or five‑star environment
• Meticulous eye for detail and demonstrable commitment to maintaining high standards
• Excellent timing keeping and good organisational skills
• Positive and flexible approach to work including weekend and evening shifts
• Proactive with the ability to work with minimal supervision

Competitive salary and benefits package.

Note: This job description is not all inclusive and is intended as an outline of the responsibilities and requirements of the role. The role and duties will evolve in line with the needs of the business.