Client Account Manager

Position: Client Account Manager (Permanent)
P+S Recruitment are pleased to be working on behalf of our clients, who are currently seeking a Client Account Manager to join their team based in Aberdeen on a full-time, permanent basis.

Role

Summary:

* Our client is seeking a dynamic, results-oriented Client Account Manager to grow their subsea mechanical tooling business.

* You will focus on developing new business opportunities, representing the company at trade shows & industry events while managing and nurturing existing client relationships via Key Account Management.

* This role requires a proactive approach to sales, exceptional customer service skills and the ability to identify and capitalise on market trends.

* Own and grow a portfolio of offshore energy clients for the subsea mechanical tooling, survey and Inspection services offering.

Main Responsibilities:

* Build and maintain strong, long-lasting relationships with key clients, acting as their primary point of contact and trusted advisor.

* Develop and execute account strategies that align with both client objectives and company goals, ensuring growth and profitability.

* Conduct market research to identify emerging trends, customer preferences, and competitive landscape. Use insights to recommend service enhancements and new offerings.

* Ensuring good communication throughout departments and group offices.

* Identify opportunities for products and supply feedback and ideas into the R&D department.

* Comply with the Compliance Program, policies and procedures for both sales and operations aspects of this role.

* Hands-on understanding of subsea mechanical tooling equipment.

* Attend meetings and carry out other duties as required.

* Own and grow accounts - build a rolling pipeline, qualify opportunities, and convert to orders against revenue/margin targets.

* Be the primary client POC: maintain senior relationships, understand requirements, and ensure right-first-time delivery and customer satisfaction.

* Prepare proposals and statements of work, size and select tooling, and price competitively; negotiate terms; issue terms and conditions.

* Work with engineering, workshops, and logistics to mobilise complete spreads from Aberdeen, Norway, and other sites on time and to specification.

* Interpret inquiries from operational/technical angles (Mechanical Services/tooling) and shape solutions that meet spec.

Working Hours:

* Monday – Friday 08:30 – 17:00

* Based in Aberdeen with regional travel.

Benefits

* Private medical insurance, including dental and vision

* Wellbeing package such as additional paid leave day per year, enhanced sick pay and lunch and learns.

* Comprehensive, ongoing training and development programmes.

* Bonus plan

* Holiday purchase scheme

* Social events

* Charity/community events

* Service awards

* Competitive salary