Client Relationship Manager

Are you an experienced Account Manager with a passion for cultivating new business relationships? Are you sales savvy with an eagle eye for uncovering new business opportunities with prospective and existing clients? Do you want to work for a renowned Midlands organisation that is a pioneer in its industry? Then this could be the role for you!

Our client, headquartered in the Birmingham area, is looking for Client Relationship Manager to join their fun and vibrant team due to continued business growth! In this role, you would be attending pre-booked sales visits, assessing where the safety equipment could be located, and upselling where possible to increase revenue. This is a field-based role and does involve daily travel across the Midlands and Wales.

This role would suit someone who has a background in Sales but is now working or looking to work in a value-add, account management role with limited sales responsibilities.

Benefits:

• Salary - £38,000 to £40,000 per annum DOE.
• Bonus scheme.
• Field-based - Yorkshire and surrounding areas.
• Company car & fuel card.
• 33 Days Holiday (Inclusive of Bank Holidays)
• Enjoy your birthday off as an additional holiday.
• Annual leave buy and sell scheme for flexibility.
• Company sick pay available after the probation period.
• Participate in the pension salary sacrifice scheme.
• Eligibility for life assurance after 12 months.
• Engage in social activities through our active social committee.

Role and Responsibilities:

• Daily site visits to potential clients, survey where the safety equipment would be located, and the quantity required.
• Drive profitable sales growth of the clients, training, and maintenance services within the assigned territory.
• Develop and implement territory business plans, targeting new business acquisition and customer retention.
• Build strong relationships with customers, providing tailored solutions to meet their needs.
• Collaborate with marketing, finance, and leadership teams to create and implement sales strategies.
• Manage your diary in collaboration with the Internal Sales Team and look for new opportunities in and around the locations you are going to when delivering site surveys and assessments.
• Maintain accurate records on the CRM system.
• Generate and follow up on quotations and ensure profitability.
• Prepare and deliver regular reports on sales activities and progress against KPIs.
• Participate in industry events, trade shows, and promotional activities to build relationships and enhance brand visibility.

Required Skills and Experience:

• Minimum 2 years' background in a sales role but now working or looking to work in a value-add, account management role with limited sales responsibilities.
• Demonstrated ability to generate new business, build relationships, and achieve revenue growth.
• Strong negotiation, communication, and critical thinking skills.
• Proficiency in using CRM systems and IT tools, including Excel, Word, and PowerPoint.
• Excellent organisational and time management skills, with the ability to work autonomously and collaboratively.
• Full clean driving licence and flexibility to travel long distances and stay overnight when required.
• Previous experience in the Health and Safety, Fire Safety, or Medical Equipment sector is desirable but not essential.

If you are interested in this opportunity, please apply through the advert!