Desktop Support Engineer

Duration: 2nd March – 27th March, then 13th April – 1st May (Monday–Friday, 8:30–4:30)

Clearance: PVG, eDBS.

We are looking for a field-based IT Engineer to join our Managed Services client based in Aberdeen. The role involves handling Service Now tickets and travelling to multiple sites each day to deliver hands‑on technical support, breakfix and deployment tasks across various industries.

• Respond to incidents and service requests via Service Now
• Provide end‑user and device support for Windows 11, M365 and related technologies.
• Support Active Directory environments
• Support Microsoft Intune and endpoint management
• Support and Deploy Apple, Samsung and other smart devices
• Troubleshoot, configure and Deploy hardware and software, dealing with any connectivity issues
• Work closely with the central operations team

• Full UK driving licence
• Access to a vehicle
• PVG / Disclosure Scotland (or willingness to obtain)

If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.

At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values ‘Honesty, Integrity and Pragmatism’. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics.

If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.