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Service Desk L2 Engineer | ITIL & ITSM Pro

Job in Aberdeen City, Aberdeen, Aberdeen City Area, AB10, Scotland, UK
Listing for: Natobotics
Full Time position
Listed on 2026-03-03
Job specializations:
  • IT/Tech
    IT Support, Technical Support, IT Consultant, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Aberdeen City

A leading IT services company in Aberdeen is seeking a skilled Service Desk Analyst L2. This role demands over 4 years of experience with advanced troubleshooting capabilities and a strong grasp of ITSM tools such as Service Now. The successful candidate will manage Service Desk activities, resolve technical issues effectively, and maintain high service quality. It's essential to possess ITIL certification and excellent communication skills for this full-time, mid-senior level position, in an onsite work environment.
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