×
Register Here to Apply for Jobs or Post Jobs. X

Service Desk Analyst II: ITSM & Automation

Job in Aberdeen City, Aberdeen, Aberdeen City Area, AB10, Scotland, UK
Listing for: FalconSmartIT
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Job Description & How to Apply Below
Location: Aberdeen City

A leading IT services company located in Aberdeen is seeking a skilled Service Desk Analyst L2. Ideal candidates will have extensive experience in handling service desk activities, strong communication skills, and proficiency in ITSM tools like Service Now. Responsibilities include managing incidents and service requests, troubleshooting technical issues, and driving improvements in service delivery. The role requires candidates to be ITIL certified and have a solid understanding of Active Directory and O365 administration, ensuring a high standard of customer service.
#J-18808-Ljbffr
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)

Job Posting Language
Employment Category
Education (minimum level)
Filters
Education Level
Experience Level (years)
Posted in last:
Salary